Step 1- Add AudioCodes Device in Live Platform

This procedure describes how to manually add AudioCodes devices to Live Platform.

➢ Do the following:
1. Click Add and select AC Device or Multiple AC Devices.

The AC Device Details screen opens under the General tab:

2. Define an intuitive device name to facilitate operator-friendly management later. Do not use underscores in the name.
3. Provide a description of the device to facilitate operator-friendly management later.
4. From the Service drop-down list, choose the service to attach to the device. When selecting the Add Multiple Device option, all devices will be attached to the selected service.
5. Select the External Access Available check box, and then enter the External Access IP address. If the device must reach Live Platform through a network firewall (IP address must be added as an white listed address).
6. Enter the device 32-bit serial number (see below):
● For physical appliances: Navigate to Monitor > Summary > Device Information > Serial Number

● Software SBC devices: Login to SBC FAE Page: https://<SBCLoginScreenIPAddress>/FAE -->Cmd Shell --> tpa -> enter->bi-->enter-->enter -->Copy the Short 32-bit Serial Number

7. In the Location Latitude and Longitude boxes, enter the respective location coordinates of the device. Alternatively, click and then enter the actual physical site address of the device; once you start typing text, the relevant search results are retrieved.

8. Click Select to confirm the address location; the coordinates are automatically filled.

9. [Optional] In the General Information field, enter a brief description of the device. For example, the site where the device is deployed.
10. Click the SNMP tab and configure one of the following options:
● SNMPv2: Deselect the 'Use Tenant SNMP Profile' check box and configure the Community strings: SNMP Read Community (default-public) and SNMP Write Community (default-private).

● SNMPv3:

i. Un check the 'Use Tenant SNMP Profile' check box.
ii. In the 'Security Name' field, enter the name of the SNMPv3 user and save to notepad, as you must also configure it in Step 2- Configure AudioCodes Device to connect to Live Platform.
iii. From the 'Authentication Protocol' drop-down, choose SHA.
iv. From the 'Privacy Protocol' drop-down, choose AES_128.
v. From the Security Level field, choose Authentication And Privacy.
vi. In the 'Authentication Key' field, enter value and save to notepad, as you must also configure it in Step 2- Configure AudioCodes Device to connect to Live Platform.
vii. In the 'Privacy Key' field, enter value and save to notepad, as you must also configure it in Step 2- Configure AudioCodes Device to connect to Live Platform.
11. Click the HTTP tab.

a. Un check the 'Use Tenant HTTP Profile' check box.
b. In the 'Device Admin User' field, enter the Security Admin user and save it to notepad, as you must also configure it in Step 2- Configure AudioCodes Device to connect to Live Platform.
c. In the 'Device Admin Password' field, enter the Security Admin password and save it to notepad, as you must also configure it in Step 2- Configure AudioCodes Device to connect to Live Platform. Example: Admin, Admin.
d. Verify that the Communication Protocol is set to HTTP. This connection between the Live Platformserver and the AudioCodes device over HTTP is used for files upload or download and for Web Client Single-Sign On.
12. Click OK.