Step 1- Add AudioCodes Device in Live Platform
This procedure describes how to manually add AudioCodes devices to Live Platform.
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1.
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Click Add and select AC Device or Multiple AC Devices. |
The AC Device Details screen opens under the General tab:
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2.
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Define an intuitive device name to facilitate operator-friendly management later. Do not use underscores in the name. |
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3.
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Provide a description of the device to facilitate operator-friendly management later. |
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4.
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From the Service drop-down list, choose the service to attach to the device. When selecting the Add Multiple Device option, all devices will be attached to the selected service. |
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5.
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Select the External Access Available check box, and then enter the External Access IP address. If the device must reach Live Platform through a network firewall (IP address must be added as an white listed address). |
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6.
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Enter the device 32-bit serial number (see below): |
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For physical appliances: Navigate to Monitor > Summary > Device Information > Serial Number |
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Software SBC devices: Login to SBC FAE Page: https://<SBCLoginScreenIPAddress>/FAE -->Cmd Shell --> tpa -> enter->bi-->enter-->enter -->Copy the Short 32-bit Serial Number |
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7.
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In the Location Latitude and Longitude boxes, enter the respective location coordinates of the device. Alternatively, click  and then enter the actual physical site address of the device; once you start typing text, the relevant search results are retrieved. |
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8.
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Click Select to confirm the address location; the coordinates are automatically filled. |
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9.
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[Optional] In the General Information field, enter a brief description of the device. For example, the site where the device is deployed. This information is used by AudioCodes Technical support. |
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10.
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Click the SNMP tab and configure one of the following: |
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SNMPv2: Deselect the 'Use Tenant SNMP Profile' check box and configure the Community strings: SNMP Read Community (default-public) and SNMP Write Community (default-private). |
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i.
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Un check the 'Use Tenant SNMP Profile' check box. |
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iii.
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From the 'Authentication Protocol' drop-down, choose SHA. |
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iv.
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From the 'Privacy Protocol' drop-down, choose AES_128. |
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v.
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From the Security Level field, choose Authentication And Privacy. |
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a.
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Un check the 'Use Tenant HTTP Profile' check box. |